CONSUMER ID:

    Full name
    Address
    ID
    Number ID
    Email
    Cell phone

    IDENTIFICATION OF THE CONTRACTED GOOD:

    Contracted goods
    Claim amount
    Claim description

    DETAIL OF THE CLAIM:


    Claim type
    Claim detail
    Request

    (1) Claim: Disagreement related to products or services.

    (2) Complaint: Disagreement not related to products or services; discomfort or dissatisfaction with the attention to the public.